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Senior PoP Engineer

Senior PoP Engineer

LOCATION: HONGKONG
DEPARTMENT: OPERATIONS
SUB FUNCTION: OPERATIONS
POSTED: 27/04/16

 

Job Summary

Provide support to the department for the maintenance and operation of the GCX FNAL Hong Kong PoP at Sino Favour Centre. The Senior PoP engineer (the job holder) works in conjunction with the PoP Engineer to carry out routine maintenance, installation of equipment, provision customer and network circuits and network trouble shooting in accordance with the Network testing procedures. The job holder shall be prepared to cover other work sites in the event of colleagues’ absence for leave and training.

Duties & Responsibilities

O&M of the PoP SDH & DWDM equipment and associated NMS.

  • Maintain Core Networks, O&M & Traffic up Time
  • Provisioning of circuits & path in Core Network
  • Testing and maintaining the restoration path & keeping ready for use
  • Opening & tracking the call IDs with vendor for remedial action
  • Coordination with cross-functional teams to adhere to the defined processes
  • Coordination with GNOC, other cable stations & Vendors
  • Coordination with GNOC and other CLS and PoP for network fault troubleshooting
  • Preparation & analysis of Equipment & NW performance reports
  • Root cause analysis of the repetitive/major failure and remedial action
  • Perform preventive & corrective maintenance
  • Active coordination during Cable failure & repair and restoration

Key performance indicators: Traffic up Time

  • Equipment Up time
  • Traffic Provisioning & Management
  • Alarm management
  • Fault & Complaint Management
  • Process compliance by conforming to internal as well as external quality audits
  • Network Performance Report
  • Active Coordination with cross-functional teams

Skills and Experience

  • 6 Years Telecom Experience including at least 24 months Telecom Line Terminal Equipment (LTE) experiences
  • Knowledge of Terrestrial equipment, SDH, DWDM and IP platforms
  • Technically Fluent in English, Cantonese and Mandarin

Additional Requirements 

  • Character / Disposition Sought: Team Player, Good Communicator, Flexible, Quick to Learn, Resourceful, Available for On Call Assignments, Pro-Active, Multi-tasking, Able to work without direct supervision

Education

  • Tertiary education in electronic engineering with major in transmission study or equivalent

Contact: careers@globalcloudxchange.com
Job Type : Full-time
Employment Type : Permanent